Discover How SupportSystem Can Help Your Business "Make Happy Customers!"
Customer Portal
SupportSystem allows you to present a web portal to your customers to create, track, and respond to support requests.
Create a knowledgebase of help content and frequently asked questions to help your users find the information they need when they need it without the need to open a support request.
Create a knowledgebase of help content and frequently asked questions to help your users find the information they need when they need it without the need to open a support request.
Profound Simplicity
SupportSystem is simple, yet powerful. This ensures that your staff can quickly begin using the system without any headaches or hassles and with very little or no training.
SupportSystem is engineered to integrate with the way you naturally approach customer support.
SupportSystem is engineered to integrate with the way you naturally approach customer support.
Email Integration
SupportSystem comes with email integration out of the box. You can immediately create tickets from emails sent to your SupportSystem account; with no setup required.
Prioritize and route incoming mail to appropriate personnel and departments based on destination mailbox and configurable ticket filters.
Prioritize and route incoming mail to appropriate personnel and departments based on destination mailbox and configurable ticket filters.
Ticket Management That Makes Sense
Never drop another customer inquiry! SupportSystem helps you manage, track and respond to customer support requests.
Seamlessly route incoming inquiries from email, web-forms and phone into a simple, easy-to-use, multi-user, web-based customer support platform.
Seamlessly route incoming inquiries from email, web-forms and phone into a simple, easy-to-use, multi-user, web-based customer support platform.
Stuff Worth Shouting About
The words from our satisfied users
I was able to set up a full support system in minutes ... It is good for us small businesses just starting out and even large corporations.
I just wanted to say thank-you for this awesome support system. I can relax sometimes now knowing my customers are taken care of even when I am unavailable or in school.
I was able to set up a full support system in minutes ... It is good for us small businesses just starting out and even large corporations.
I just wanted to say thank-you for this awesome support system. I can relax sometimes now knowing my customers are taken care of even when I am unavailable or in school.
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